Multiple systems that team members use in their work is not in itself a facilitator.

Searching for information about tasks, organize them, manage suspended tasks (which must be found and organized) – sounds familiar? It's all taking up employees' time and energy. But are our teams really doomed to this nowadays?

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Michał Stangret
Evangelist, Harmodesk & Positive Productivity

Information about tasks is located in many places, it is more difficult to find something, easier to overlook it, forget it, finding it takes time, ordering it also, and on top of that there are tasks on hold.

Information about tasks is located in many places, it is difficult to find something, easy to overlook something, forget it, finding it takes time, organizing it also, on top of that there are the tasks on hold, their finding again and completion in a timely manner… – we know very well how cumbersome and inconvenient it can be to work on many systems.

In fact, even on such a trivial and simple platform as an email inbox, we sometimes miss things. And what about the information about the tasks that our employees carry out every day. There should be no mistakes here, no one should get lost in it, there should be order and reliability. 

Can we do something about this? First, let's try to name some examples of common methods to solve the problem.

Managers commonly do it this way:

  1. Introduce an environment that encourages easy, quick access to tasks, e.g:
  • Establish common operating procedures to efficiently find task information, organise it and 'park' tasks on hold so that they are easily accessible to the individual employee and other team members (appropriate rules for organising / cataloguing the shared team mailbox).
  1. Introduce clear rules for everyone on how to deal with withheld tasks.

These are just some examples of unsophisticated methods, but we can also use more clever solutions.

How to solve the problem using the system method?

Imagine how much easier it would be for our employees if the information about tasks was structured, so that our employees would not waste their time on puzzles like "going through the maze", which do not bring value to the organisation, but hamper progress at work.

Information on all tasks – instead of being spread across multiple systems – would be at your fingertips in one place.

Thanks to a systemic solution structured in this way, every employee has a clear view of the situation: nothing important gets lost, information is easily visible to employees, saving their energy and time spent on working with multiple systems, minimising the risk of an important task going unnoticed, resulting in having to waste time finding it, or wasting energy and time looking for a task on hold, which the employee must return to in order to complete it.

No more burdening the heads of employees with the need to remember what they are actually supposed to do when, where to look for it, what they are supposed to be doing at the moment and where it is. Information about all tasks is finally at their fingertips in one place. This saves staff time and energy, which they should be using to actually do things that move the job forward!

Thanks to the fact that all tasks are organised, nothing gets lost, the employee has in one place the tasks on hold, to which he has to return, there is a significant improvement in productivity.

Above mechanism eliminates your employees' time and energy eater: searching for information about tasks, organize them, manage suspended tasks (which must be found and organized).

This is only 1 of 14 time and energy eaters of employees and managers that we have identified in the course of our long-term experience in over 500 Business Services, Back Office and Middle Office teams in dozens of countries on 5 continents. The presented system solution eliminates these eaters as well.

If you want to discover:

✅ what is the disruptive nature of the other 13 eaters?

✅ what is their impact on your team and organisation?

✅ how much money can be saved by eliminating them?

✅ how do managers usually try to handle them unsuccessfully and how to do it once and for all using the proven system method?

➡️ get your ebook, titled: Top eaters of time and energy in Business Services & Back/Middle Office. How much money they absorb and how to eliminate them?

➡️ by clicking here: I want to receive the ebook for free