How to free up 15% to 30% of the team's time and reduce resolution time by 2-5X? A new way to manage operations.
Training. Case Study.
Webinar for business services and customer services leaders.
FREE ONLINE EVENT, LIMITED NUMBER OF PLACES
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Do you experience one or more from the service operations’ key challenges:
Hybrid work
You don't have enough insight into task statuses, work performance and team workload.
Timeliness
You want to always meet deadlines in your SLAs and decrease the # of escalations.
Productivity
You expected to do more work with less resources, with no impact on quality.
Quality
You are fed up with recurring and time-consuming quality issues.
Engagement
You struggle with team engagement. Team morale must be improved.
BOOK NOW:
Einstein claimed that “it is impossible to have better results if we continue doing what we are doing”. A small change in the operations management may have a big effect on your results. If you want to explore NEW possible solutions - this webinar is for you.
- Build awareness about your problems due to your current Operations Management model.
- Understand possible impact to your KPIs, for e.g. Timelines or Productivity.
- Learn about Operations Management Automation solutions & its benefits.
- Discover how to embrace an engaging One Team approach in a hybrid work environment.
- Get a snapshot of the ways to automate Operational Excellence best practices such as: focus, “strengths-based management”, balanced work allocation, virtual visual team dashboard.
- Learn more about a Client Case Study.
- See how does it work from the employee or manager perspective?
This 60 minutes webinar is dedicated to business services & customer service organizations leaders.
Discover how to keep your SLA green, minimize escalations, and improve performance by 30%.
Sign up now:
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